IMPORTANT ANNOUNCEMENT
I am temporarily pausing any new preorders as I focus full attention on fulfilling existing orders, resolving outstanding supplier issues, and assisting current customers.
Over the past several months we have experienced significant supplier issues amongst other small business including delayed shipments, incomplete deliveries, and discrepancies between what we were told had shipped and what was actually received, as well as numerous mistakes that were made during production.
These circumstances have created challenges that extend beyond delayed orders. A substantial amount of money has already been paid to suppliers for merchandise and shipping fees that has not yet been received, leaving us in a difficult position as we continue working to obtain the products that were purchased for our customers or a refund for missing items.
I completely understand that recent discussions on social media may have caused concern or uncertainty regarding my business. I would like to reassure my customers that I am actively working on outstanding orders and addressing individual concerns.
I chose to not engage in any public post or comments as this has already been extremely difficult for me and my family.
Rather than continuing to offer new preorder items, my main focus is getting everything I have out because I am out of space and need to recoup financial loss. I have thousands of items from my most recent preorders that were rightfully refunded to the customer due to the outrageous delays they had. Many items I was given an estimated TAT of 2-4 weeks which has turned into 8-12 weeks.
I acknowledge that some orders have experienced delays and that communication and fulfillment have not always met expectations. I am working to address these matters as responsibly and efficiently as possible while dealing with everything else behind the scenes.
If you would like to discuss your order individually please email info@ccpblanks.com
I appreciate everyone who has reached out to check on me during this extremely exhausting situation.
Please note: My emails do take time to get through due to high volume, if you do not get a reply within 48 hours please resend with URGENT in the subject line with your order number.
The website remains accessible for order information, customer support, and ready to ship items only.
